Shipping Policy

Effective Date: January 7, 2025

At Plansuri, we understand the importance of timely and reliable shipping. Our Shipping Policy explains the options available, shipping times, fees, and the process of receiving your order.

1. Shipping Destinations

We currently offer shipping to:

  • Domestic (USA): All states and territories within the United States.
  • International: We also ship to select countries outside the U.S. during checkout. International shipping rates vary depending on the destination.

2. Shipping Methods and Costs

We offer various shipping options to meet your needs. Shipping costs are calculated based on your location, selected shipping method, and the size of your order. The available methods include:

  • Standard Shipping: Delivery within 5-7 business days (for U.S. orders)
  • Expedited Shipping: Delivery within 2-3 business days (for U.S. orders)
  • International Shipping: Delivery times vary by destination; please check available options during checkout.

Shipping fees will be displayed at checkout before you confirm your order.

3. Order Processing Time

Orders are processed within 1-3 business days of receiving your order confirmation. Please note that processing times may vary during peak seasons, holidays, or due to stock availability. You will receive an email notification once your order has shipped.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your package by visiting the courier’s website and entering your tracking number. If you experience any issues with tracking or shipping, please contact us immediately for assistance.

5. Shipping Delays

While we strive to ensure timely deliveries, there may be occasional delays caused by external factors such as weather conditions, high demand, or postal service interruptions. We do not assume responsibility for delays outside our control but will do our best to help resolve any issues.

6. Lost or Stolen Packages

Plansuri is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. We recommend that you track your package and contact the carrier directly if your package is missing. If your package was delivered to the wrong address due to an error in the provided shipping information, we cannot be held liable.

7. International Shipping Duties and Taxes

International customers are responsible for any customs duties, taxes, or import fees that may be imposed by their local customs authority. These fees are not included in the shipping cost and will be due upon arrival in the destination country. We recommend checking with your local customs office for more information on fees and regulations.

8. Order Modifications

Once an order has been processed and shipped, we are unable to modify the shipping address. If you notice an error in your shipping details, please contact us immediately, and we will do our best to assist you before the order is shipped.

9. Shipping Insurance

For high-value orders, we may recommend purchasing shipping insurance to protect your items during transit. Please reach out to our customer service team for more details if you would like to opt for shipping insurance.

10. Contact Us

For any questions regarding shipping or tracking, please contact us at: